Mike Pereira - Written Works and Opinions

Case Study on Wal-Mart Stores Inc.

This case study was produced for the Corporate Strategy and Public Affairs Lecture, The Graduate School of Political Management, George Washington University.
April 2002, Washington DC

Contributors to this Report:
Patrick Hayden, Seung Lee, Kate McMahon, Mike Pereira

The case study is an examination of how Wal-Mart's Corporate Strategy affects its Public Affairs and Government Relations Strategy


Written in April 2002 - Web posted September 2002

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Wal-Mart: Staying on Top of the Fortune 500

Executive Summary

Wal-Mart Stores Inc. is the largest retail company in the United States and has been ranked number one on the Fortune 500 Index by Fortune Magazine. Wal-Mart has four parts to their corporate strategy.

1. Dominance in the Retail Market
2. Expansion in the U.S. and International Markets
3. Creation of Positive Brand and Company Recognition
4. Branch Out into New Sectors of Retail

Wal-Mart’s public affairs strategy must work to make implementation of these policy goals happen. Its public affairs strategy enables the company to move into other sectors of the marketplace and expand into foreign countries. The public affairs strategy also involves gaining access to politicians who can help Wal-Mart achieve its goals. Wal-Mart has a very active Political Action Committee that gives almost a quarter million dollars annually.

While Wal-Mart’s public affairs strategy works well with its corporate strategy. W e feel that there are a few recommendations which could make the company work better. Recently, Wal-Mart has been criticized for their opposition to allowing their employees to be unionized. Wal-Mart needs to clarify their reasons for their opposition to unionization. The public affairs strategy must also address the negative feelings harbored by some groups who feel that Wal-Mart is encroaching into far too many other sectors retail than it should. These concerns must be addressed if Wal-Mart is to enjoy continued success in creating positive name recognition.

Wal-Mart will need to implement these recommendations if they are going to remain at the top of the Fortune 500, while simultaneously keeping a good reputation and making their name synonymous with cheap prices and good quality merchandise.

Wal-Mart Case Study Index
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I. Background
Timeline

II. Wal-Mart Company Strategy
1.Strategic Goals
2. What is the company’s competitive strategy?
3. How does the strategy relate to the company’s strengths and resources?
4. How clear and long term is the strategy?
5. What was the CEO’s public message?
6. Company Strengths
7. What are the company’s weaknesses?

III. Wal-Mart Policy Issues
1. Wal-Mart’s expansion into the foreign market
2. To expand beyond just retail and move into other sectors
3. Dominance in Labor Relations

IV. Stakeholder Analysis
Market Stakeholders
1. The Stockholders
2. The Wal-Mart Executives
3. The Employees
4. The Communities where Wal-Mart is located
5. Consumers
6. Non-profit Organizations
7. Other Retailers
8. Online Retailers
9. Gasoline Retailers
Non-Market Stakeholders
1. Labor Unions
2. International Retail Stores
3. Politicians

V. Political/Public Affairs Strategy
1. Public Affairs
2. PACs and Giving Strategy

VI. Alternative Strategies for Wal-Mart

VII. Conclusion

VIII. Bibliography


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